1. General Information

By using our services or visiting our store, you accept these terms.

2. Product Information

• All products are sourced from authentic brands with valid warranties.
• Prices may change without prior notice due to market fluctuations.
• Product specifications, images, and availability are subject to updates.

3. Orders & Payments

• Orders placed in-store or online are considered confirmed only after payment or advance booking.
• Accepted payment methods: Cash, UPI, Cards, EMI (if available), and Bank Transfer.
• EMI and finance options are subject to third-party approval.

4. Delivery & Installation

• Delivery is available within the service area.
• Installation for electronics and furniture is provided where applicable.
• Delivery timelines depend on product availability and location.
• Any delay due to transport, stock, or third-party services will be communicated.

5. Returns, Replacement & Cancellation

• Returns or replacements are allowed only as per the manufacturer's policy.
• Products must remain unused, with original packaging and invoice.
• Once billed and delivered, cancellation is subject to approval.
• Damaged or defective items must be reported within 24–48 hours.

6. Warranty & After-Sales Service

• Warranty terms depend on the respective brand/company.
• Customers must retain the invoice for warranty claims.
• Technician visits and repairs are handled by authorized service partners.
• We facilitate coordination but are not responsible for service delays by brands.

7. Customer Responsibilities

Customers must:

• Provide accurate contact and delivery details.
• Check the product at delivery time.
• Keep warranty cards and invoices safely.
• Report any issue promptly.

8. Liability Limitation

We are not liable for:

• Delays caused by manufacturers, logistics, or service providers.
• Damage due to mishandling, misuse, or unauthorized installation.
• Losses resulting from inaccurate customer information.

9. Privacy & Data Use

• Customer details are used only for billing, service, and support.
• We do not sell, misuse, or share personal information with unauthorized parties.
• WhatsApp and call communication may be used for updates and support.

10. Complaints & Support

For any issue:

We aim to resolve complaints within a reasonable timeframe.

11. Policy Updates

We reserve the right to update these Terms & Conditions at any time. Continued use of our services implies acceptance of the latest policy.